Help center
We'll help you choose a product, answer questions and guide you through claims.
Contact us
💬 Have a quick question? Use our chat — the button is in the bottom-right corner.
🛟 If you have a claim
Notify the insurer as set out in your policy and within its deadline (the insurer’s hotline is printed on the policy) — Acton is currently not authorised by any insurer to receive claim notifications, and neither the chat nor e-mail to us counts as official notification. If reimbursement is delayed or refused, write to broker@acton.ge or call us — as your broker we are on your side and will take it up with the insurer.
File a complaint
We confirm receipt electronically and respond within 30 calendar days at the latest. You can also write to broker@acton.ge.
Frequently asked questions
How do I buy a policy online?+
Pick a product on the home page, fill in a short form, compare offers, choose one and pay by card — you'll receive your policy instantly.
How do I renew an existing policy?+
Go to “My account” — you'll see your active policies there and receive a renewal reminder before the expiry date.
What should I do if I have a claim?+
Notify the insurer as set out in your policy and within its deadline (the insurer’s hotline is printed on the policy) — Acton is currently not authorised by any insurer to receive claim notifications, and neither the chat nor e-mail to us counts as official notification. If reimbursement is delayed or refused, write to broker@acton.ge or call us — as your broker we are on your side and will take it up with the insurer.
Is the payment secure?+
Payments are processed through secure bank acquiring. Your card details are never stored with us.